| Introduction | System | Environment | Learners | Content | Resources | Teachers | Techniques | References |

A session made by Morten Flate Paulsen for the Teaching Over The Web Conference
Organized by the University System of Georgia, May 11-15 1998

6. CMC Teachers and Their Functions

This section introduces teaching functions both from the teaching theory perspective and from the teaching activity perspective.

The teaching theory perspective. The way teachers conduct their teaching functions are influenced by their philosophical orientation and their theories toward education. Discussing adult education philosophies, Zinn (1991) argued that a teacher's philosophy of education may be unrecognized, inconsistent, and just partially formulated, but that it still provides a basis for the teacher's facilitation of learning. She further distinguished among liberal, behaviorist, progressive, humanistic, and radical philosophies. These and other philosophies in adult education are presented in selected writings edited by Merriam (1984) and Jarvis (1987). With regard to distance education, Keegan (1988) identified three theoretical positions; theories of autonomy and independence, theories of industrialization, and theories of interaction and communication. Discussing these theoretical positions, Paulsen (1992, available at http://www.nki.no/ekko/for_alle/fagartikler/hexagon.html) presented "the Theory on Cooperative Freedom" which is a first attempt to establish a distance education theory attuned to CMC. So, summing up, teachers will perceive their function in educational CMC in the light of their basic theories and philosophies toward education.

The teaching activity perspective. Mason's (1991) article "Moderating Educational Computer Conferencing" identified three role functions that computer conferencing moderators must possess. Based on a literature review, Mason (1991) stated that: "The advice on tutoring skills for educational computer conferencing falls generally into three categories: organisational, social, and intellectual." As examples of these three categories of teacher functions, she respectively mentioned: to set the agenda for the conference, to create a friendly environment for learning, and to focus discussion on crucial points. In this research, assessment is regarded as such an important teaching function that it is viewed as an additional fourth category.

Table 2. Categories of teaching functions
Teaching Functions
Organizational
Social
Intellectual
Assessment
E.g. To set the agenda for the conference E.g. To create a friendly environment for learning E.g. To focus discussion on crucial points E.g. To assess multiple choice assignments

Paulsen (1995a, available at http://www.nki.no/ekko/for_alle/fagartikler/moderating.html) discussed teaching functions in more details and presented some recommended facilitation techniques as presented in table 3.

Table 3. Some recommended facilitation techniques
Facilitation techniques for organizational functions
Spur participation when lagging
Require regular participation
Use response activities
Move misplaced content
Handle tangents appropriately
Vary participation
Let students conduct the discussion
Give a decisive end to discussion
Invite visiting experts
Don't overload
Read the status report daily
Don't lecture
Prompt frequently Use simple assignments
Be clear
Set up student interaction
Synchronize and resynchronize
Take procedural initiatives
Remember the law of propornality
Be patient
Facilitation techniques for social functions
Reinforce good discussant behaviors
Discourage poor discussant behaviors
Hang loose
Be responsive
Request meta-comments

Facilitation techniques for intellectual functions
Summarize the discussion
Write weaving comments
Respond to student contributions
Make the material relevant
Present conflicting opinions
Simulate an agent provocateur
Be objective
Expect less
Don't rely on off-line materials
Request responses

Facilitation techniques for assessment
Self-diagnostics
Teacher assessment
Participant assessment
Assessment tools